Refund policy

Refund Policy

1. Eligibility for Refund

Refunds are applicable only for eligible products/services as mentioned on the product page.

2. Refund Request Timeline

Customers must request a refund within 7 days of delivery/service completion.

3. Refund Processing Time

Approved refunds will be processed within 7–10 business days to the original payment method.

4. Non-Refundable Items

The following items/services are non-refundable:

* Customized products
* Digital downloads
* Used or damaged products caused by customer misuse

5. Partial Refunds

Partial refunds may be granted in specific situations where products are returned damaged or incomplete.

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Return and Cancellation Policy

1. Order Cancellation

* Orders may be cancelled within 24 hours of placement.
* Orders already shipped cannot be cancelled.

2. Return Eligibility

Products may be returned if:

* Incorrect item delivered
* Product received damaged
* Product has manufacturing defect

3. Return Timeline

Return requests must be initiated within 7 days of receiving the product.

4. Return Condition

Returned items must be unused, in original packaging, and accompanied by proof of purchase.

5. Cancellation Refund Timeline

Refunds for cancelled orders will be processed within 5–7 business days.

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